FAQ’s

FAQ: Your Guide to Online Tutoring

We offer a wide range of subjects, including but not limited to Mathematics, Science, English, Computer Science, and Languages. You can browse our website for a detailed list of subjects and courses for different educational levels.

Our online tutoring sessions are conducted via video conferencing tools. You’ll be able to interact with your tutor in real time, share your screen, and work on digital whiteboards to ensure a productive learning experience.

Signing up is easy! Simply create an account, select the subject or course you’re interested in, choose a tutor, and book a session at a time that suits you.

We offer both one-on-one and group tutoring options. You can choose your preference when booking a session. Group sessions typically involve 2-5 students.

All our tutors are highly qualified in their respective fields. They go through a rigorous vetting process, which includes a review of their educational background, teaching experience, and a skills assessment.

Each session is typically 60 minutes long, but you can book longer or shorter sessions depending on your needs.

You can reschedule or cancel a session through your account dashboard. We recommend doing so at least 24 hours in advance to avoid any cancellation fees.

If you miss a session without prior notice, a small fee may apply. However, if you provide sufficient notice, we can help you reschedule at no extra cost.

Yes, we offer a free trial session with select tutors so you can experience our platform and teaching style before committing.

Depending on the subject and tutor, additional resources such as homework assignments, practice quizzes, or reference materials may be provided to reinforce learning outside of tutoring sessions.

Yes, our platform is mobile-friendly, but for the best experience, we recommend using a desktop or tablet to fully engage with the learning tools.

We cater to a wide range of students, from primary school through to university and adult learners. You can filter tutors by educational level to find the right match.

If you encounter any issues, you can contact our support team via email, live chat, or phone. We’re available 24/7 to assist with technical difficulties, session bookings, or any other concerns.

We accept major credit/debit cards, UPI and other popular payment gateways. All transactions are secure, and you can choose to pay per session or opt for a subscription plan.

We offer a satisfaction guarantee. If you’re not happy with your session, let us know, and we will work with you to either arrange a free replacement session or issue a refund, depending on the situation.

You can track your learning progress through our dashboard. Your tutor will provide feedback after each session, and you can review past session summaries and performance reports to monitor your